Privacy policy

Last updated: November 2026

GV IPTV is made by G&V Maintenance Services Ltd, a company registered in England and Wales (company number 17514537), registered office 31 Wheelers Green Way, Thatcham, RG19 4YF, United Kingdom. G&V Maintenance Services Ltd is the data controller for the information described here. Contact: support@gviptv.co.uk or WhatsApp.

What the app stores

Your playlists, favourites, watch history and settings are stored only on your TV. They are never sent to us.

What we receive

To check the licence, the app sends us a device code: a random-looking code made from your TV’s device identifier, not your name. It also sends the app version and the type of TV. We store the code, when the trial started, when it was last seen and the activation status. We also record the approximate location of the TV (country and town, worked out from its internet address) when it checks in — this helps us with support and to prevent abuse. We do not receive what you watch.

When you pay, Stripe processes the payment. We receive your email address, the amount and the device code, and keep them to provide the activation and for our accounts. We never see your card details.

“Set up from phone or provider”

If you use this, the provider details and keys you enter are locked in your browser with your TV’s PIN before they’re sent. We store only that locked package, linked to the device code, and we can’t read it. Only your TV can unlock it. It stays until you replace it, or until you reset the PIN on the TV.

Services the app connects to

Your IPTV provider (the playlist you add), and when you use those features: OpenSubtitles, SubDL, Podnapisi, Subsunacs and Sab.bz (subtitles), DeepL (translation), TMDB (posters, genres and ratings) and the Internet Archive. Each has its own privacy policy. During the free trial (and for licences we give away), subtitle, translation and film-information requests pass through our server on the way to those services, so the film title or subtitle text being looked up is sent via us; on a paid plan using your own keys, your TV connects to them directly. Our licence service is hosted on Cloudflare, and payments are handled by Stripe. We don’t share your data with anyone else.

Your rights

Under UK GDPR you can ask to see or delete what we hold about your device code or payment. Email us with your device code. Records are kept for as long as the activation lasts, and payment records for 6 years, as required for tax.